Effective Date: [ 20 Dec, 2023 ]

Thank you for choosing [CCAOI, ccaoi.org] and visiting our website, ccaoi.org. We strive to provide exceptional service and support to our valued users. This Refund Policy outlines the terms and conditions under which refunds will be issued for our services.

1. Refund Eligibility:

We will initiate a refund if a formal refund request is received within 7 days from the date of payment.
To request a refund, users must contact our customer support team at [support@ccaoi.org] within the stipulated 7-day period.

2. Refund Ineligibility:

Refund requests submitted after the 7-day period from the date of payment will not be considered.
We do not entertain refund requests for services provided beyond the initial 7-day timeframe.

3. Subscription Cancellations:

Users have the sole authority to cancel their subscriptions. This can be done through the user's account settings on our website.
Upon subscription cancellation, users will not be billed for any future billing cycles.

4. Processing Time:

Once a refund request is received and accepted, we will process the refund within 10-15 days. Please note that the time taken for the refund to reflect in your account may vary depending on your payment method and financial institution.

5. Non-Refundable Items:

Certain products or services may be exempt from being refunded. Any such exclusions will be clearly communicated at the time of purchase.

6. Contact Information:

For any questions regarding our Refund Policy, please contact us at [support@ccaoi.org]. Our customer support team is here to assist you.

7. Policy Updates:

[CCAOI, ccaoi.org] reserves the right to modify or update this Refund Policy at any time. Users will be notified of any changes through our website.

8. Additional Terms:

Refunds will be processed using the same payment method used for the original transaction.
Any fees incurred during the payment process, such as transaction fees, are non-refundable.
Refunds are issued solely to the original payer and cannot be transferred to another user or account.

9. Returns and Shipping:

This Refund Policy pertains only to digital services, and physical products are subject to a separate returns and shipping policy available on our website.

10. Dispute Resolution:

In the event of any disputes related to refunds or cancellations, both parties agree to attempt to resolve the matter amicably through negotiation and, if necessary, through mediation.
By using our services and making a payment, you agree to abide by the terms and conditions outlined in this Refund Policy. We appreciate your understanding and cooperation. If you have any concerns or queries, please reach out to our customer support team.

Thank you for choosing CCAOI, ccaoi.org